Applied commercial architecture: the criteria are designed before you invest in traffic.
A system that sorts every incoming inquiry, educates it before contact and hands it to your front desk with context and origin declared.
01 / THE SCOPE
Four pieces hold up the architecture, and none works alone.
What MIC delivers is the decision architecture: the step that sorts every inquiry before it takes up professional time. What happens next depends on each firm's commercial structure and ad spend.
02 / WHAT IT FIXES
We fix how every inquiry that already comes in is handled, before asking for more.
03 / THE FIVE LAYERS
The five layers of the MIC Architecture.
Structural Review
Analysis of the offer, of the profile that fits your specialty and of the stage where inquiries are lost today.
Filter definition
Criteria that separate the inquiry ready for a first appointment from the one still exploring.
Assets that educate and qualify
A technical guide for a consultancy, a calculator for an advisor, an assessment protocol for a clinic. Pieces that educate and qualify before the first consultation.
Routes with declared origin
Every inquiry reaches the right channel, and the message states where it comes from.
Measurement and adjustment
A dashboard by stage and a monthly review so the architecture evolves with the market. AI structures the data; a person decides.
04 / THE VISIBILITY LAYER
To recommend you, Google and ChatGPT first have to store you, then read you and finally choose you.
05 / CASES
Five different structures, the same gap in all of them.
High-complexity clinical service
A single channel received everything from a cleaning to a surgery, with no way to tell how complex the case was.
An assistant with 27 situations across 7 routes. Case complexity decides the order of the calendar.
Portfolio across several lines and cities
Twenty-eight overlapping workflows and inquiries lost between offices in different cities.
A web hub with seven preconfigured entry points and a matrix that sorts by line and by city.
Wealth advisory
A generic link that built no authority and didn't separate those who had decided from those only comparing.
An interactive calculator as the filter. The analysis travels to WhatsApp with the intent already declared.
Specialist medical unit
Patients couldn't tell the unit apart from mass-market alternatives and dropped off before writing.
A filter by exclusion and navigation by clinical scenario. A single booking point: the scheduled assessment.
Manufacturer with a technical catalog
A catalog with no verifiable data and a WhatsApp line that received orders without specifications.
A live catalog fed by a single data source, three entry points depending on how far along the client, an apparel factory, already is, and an assistant that builds the order.
Cases are described by their commercial structure, without naming the business. Figures come from each project's Commercial Architecture Report and are published only with the client's permission.
Before designing your architecture, a Structural Review.
Three fit questions, your sector and your typical fee per client. If it fits, MenteIACreativa receives the summary and proposes a date.